Trust & Security
Privacy policy, accountability practices, and security information for Attache. Share this page with clients or partners who want to understand how we handle data and trust.
This Privacy Policy describes how Attache (“Attache”, “we”, “us”) collects, uses, and protects information when you use our platform. Last updated: June 2025.
Information we collect
We collect account information you provide directly — such as your name, email address, and organization details — when you sign up or update your profile.
When you connect Follow Up Boss or other integrations, we access CRM data on your behalf, including contacts, notes, tasks, messages, and activity history needed to run automations and AI-assisted workflows.
We also collect usage data — such as feature interactions, error logs, and performance metrics — to improve reliability and support.
How we use your information
We use your data to operate Attache: syncing with your CRM, drafting and sending communications, running automations, generating insights, and keeping you informed through notifications.
We do not sell your personal information. We do not use your CRM data to train general- purpose AI models shared across customers.
Sharing and third parties
We share data only as needed to provide the service — for example, with cloud infrastructure providers, authentication services, and connected integrations you authorize (such as Follow Up Boss).
Each third party is bound by contractual obligations to protect your data and use it only for the purposes we specify.
Retention and deletion
We retain your account and CRM-synced data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data by contacting support.
Your rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.